Emergency maintenance Stokab KN7

Due to a general fault in the cooling equipment at internet exchange KN7.
Adminor will proactively failover our equipment to secondary network path.

This is to ensure that we can safely bring our equipment to power down status without causing unecessary service disruptions.

Update: At 00.00 Stokab suffered a failiure to their cooling equipment / VVS.
At 01.00 Adminor was notified of exceeded temperatures in our equipment. Customer traffic was re-routed to have minimal impact on connections.
At 02.20 Adminor was on-site to handle our equipment while sub-contractor worked on resolving the fault of the cooling equipment.
At 04.50 the systems were restored .

We will move customer traffic back to primary path at an emergency service window during out of office hours.

 

DKIM och SPF record

Adminor erbjuder SPF record.
För vår server Smallfoot gäller följande SPF record:

”v=spf1 mx ip4:46.253.202.12/32 ip4:46.253.202.13/32 ip4:46.253.205.58/32 -all”

För DKIM kontakta oss så kan vi slå igång det.

DKIM och SPF används för att identifiera att avsändarserver har rätt att skicka mail. På så vis minskar man risken för att klassa mail felaktigt som SPAM. Korrekt uppsatta SPF/DKM record är därför viktigt för att undvika problem med utskick av mail.

Completed: Urgent router maintenance 2017-03-21

Update: The maintenance work was performed successfully.
We also managed to squeeze in our maintenance work scheduled for 2017-03-25 00:00 – 06:00 during this service window. This means we can cancel the service job and await STOKAB to complete theirs.

 

We’ll be performing urgent router maintenance tonight starting from 01.00 to coincide with some other big networks performing similar updates.
The upgrade is to ensure the routing plane receives an important update for BGP / routing that requires a reboot of our CISCO routers.

We’ll standby to reboot the primary router as well if we notice no issues on the backup/secondary router.
This will cause a disruption of a couple of minutes until all BGP announcements have updated.
Affected network: 46.253.192.0/20 ( 46.253.192.0 – 46.253.207.255)

We apologize for the inconvenience. This service job is unrelated to the planned maintenance 25/3 .

For full L3 redundancy we also offer IPs in multiple location/routers. Please contact us if you need IPv4 assignment for dual-homing of your own services.

We’d like to remind customers that on the night of 23rd March, there may be some service disruption to Adminors telephony number as we switch provider.
The backup number that has previously been sent out may be used in that case.

Problems with Microsoft Exchange Online protection

SRX617031793313519ID  – OLSRV.EXOO.EU.00.EN.WIP.BCH.TS.T01.POD.ST.EM@css.one.microsoft.com
Some customers are experiencing delay with Microsoft Online Protection services according to Microsoft.

————–

13:30 We’ve been informed by Microsoft that they are working on this issue.
23:00  Email delivery has resumed to some affected networks as seen by test emails.
Adminor continues to monitor this situation and will update this advisory if Microsoft changes their status.

Maintenance window 20137-03-25 & 2017-03-27 00:00 – 06:00

Hej / Hello
English version below

Vi på Adminor har blivit notifierade av Stokab som har planerat in ett driftavbrott på fiberförbindelser där vissa tjänster kommer påverkas.

Orsak till åtgärden är: Driftarbete av Stokab för flytt av kablar pga tvärbanan.

Adminor kommer växla över till sekundär länk mellan: 2017-03-25 kl. 00.00-06.00 och återställa till primärdrift EFTER att STOKAB 27/3 slutfört sitt arbete.
Överflytten beräknas ta några minuter vid varje tillfälle.
Avbrottet hos STOKAB kommer att ske mellan: 2017-03-27 kl. 00.00-06.00 och beräknas inte påverka Adminors kunder under deras servicefönster.

För eventuella frågor v.v. kontakta oss på noc@adminor.net, www.uppe.nu, telephone 08 564 314 30  eller tilldelat journummer.

English version

Adminor is hereby informing you of a planned maintenance of Stokab fibre connections servicing our datacenters.

The reason for this outage is: Rerouting of cables by Stokab due to construction works.

Adminor will switch-over to secondary paths: 2017-03-25 kl. 00.00-06.00 och återställa till primärdrift AFTER STOKAB 27/3 has performed their maintenance work. This is expected to take a couple of minutes at each change.
The outage with STOKAB is planned: 2017-03-27 at 00.00-06.00 and should not affect Adminor customers during their service window

If there are any questions regarding the above you are welcome to contact us at noc@adminor.net, www.uppe.nu, telephone 08 564 314 30  eller tilldelat journummer.

De berörda tjänsterna är / The services affected are:

Primary interconnect between Hammarby Datacenter and Västberga ( Virtual Machine replication between datacenters may be delayed ).
Services hosted on 46.253.192.0 – 46.253.207.254, 185.111.240.0/24 in Västberga DC but not in Hammarby DC.

For customers with services on 46.253.192.0/20 IP range, we offer replacement IPs on different IP ranges that originate from Västberga DC.