Our fiber provider Stokab has announced service maintenance to expand capacity for KN6 / KK Hammarby .
We’re investigating how it will affect services and how we will re-route traffic.
Our datacenter providers have multiple fiber runs, and so do we.
So we will plan accordingly and update this information as soon as we can.
If necessary, we will migrate critical services to our secondary site prior to the maintenance work.
Each fiber connection should only be affected once.
Support Information from Stokab
Rebuilding of KN6 site and KK Hammarby
Stokabs site KN6/KK Hammarby will soon be rebuilt in order to increase capacity. Those of you receiving this information will, in one way or another, be affected by this move.
The rebuild will be carried out in several stages within Stokabs service windows starting at the middle of October 2017.
In Stage 1 fibre connections will be redirected and customers will be notified in advance. Fibre connections will be redirected during several service windows but any specific connection will only be affected during one of the service windows.
During Stage 2 cables containing fibre connections that were not redirected in Stage 1 will be re-spliced. All cables will be clipped and spliced during the same service window from 00:00-07:00.
These fibre connections will only be affected by one outage, so if your connections were already redirected then you will not be affected by Stage 2.
The timeline for Stage 2 has not yet been decided but the preliminary date is set to December 2, 2017.
All affected customers will be notified by email according to normal procedures.
Stokab Driftavdelning/Customer Networks Operations