Cogent / Telia packetloss

There is currently pocketless towards Telia network from Västberga (5.226.32.0/21 and 46.253.192.0/20) datacenter. We’ve notified upstream transits who are looking into it.

If necessary we’ll disconnect Cogent temporarily to re-route traffic until it has been fixed, we’ll keep monitoring for now.

Update: Traffic for Västberga has been re-routed away from Cogent during the duration of the packetloss.

Outage 2024-08-12

According to our provider, tonight’s outage was extraordinary. More information about the outage can be found here: https://status.glesys.com/

In short, both A and B power went down due to an issue in the data center. We are following up with them and will send out more information once the data center operator updates us on what went wrong.

The incident started around 20:45. Adminor’s virtual services were back online after a cautious restart between 21:00 – 21:30. SAN (storage) came back immediately after the power was restored (primary + backup in Västberga). Some services may have taken longer due to fsck checks and other factors, but efforts were made to restore everything as quickly as possible.

We monitored the situation overnight, reactivated Adminor’s replications for backups, and assisted customers in restarting their physical servers where there were issues.

When: 2024-08-12 20.45 – 21.30
Where: Västberga Datacenter
Impact: Outage