Discontinuing Skype and thirdparty chat support

As part of increasing our security and GDPR compliance for the 25th of May deadline, we will be discontinuing Skype as a method of support / chat. It is not compliant with our privacy policies. This decision has been made after talks among our board and legal department.

That is because we can not delete information fully from our side, or control which personal information is stored on Skype.

From now on, all support info should be directed to [email protected] to relate tickets.
For priority support, use the on-call number that we’ve provided or our business number during office hours.
Cellphone / text messages to individual technicians are not monitored for support errands and all information will be disregarded for your security.
For example, user information, passwords or other critical details that should not be sent on insecure channels.

This will be in effect until we’ve found a suitable and secure communications system for tickets as a complement to emails.

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When contacting Adminor via Facebook or similar, please be aware of what content you send to us. Do not send personal information via the chat. There is no option for us to delete it fully on Facebooks servers.

Planned Work Notification / Driftunderhåll 2 december (UPDATE)

On the night to 2017-12-02 00:01 CET STOKAB will perform a Comprehensive planned work in Stockholm. Please note that only services in and connected through Stockholm will be directly affected by this work.
Your affected and PROTECTED circuits are listed below.

Type: Comprehensive
Initiated by: Supplier
Type of work: Maintenance
Location: Stockholm

Additional information:

Our subprovider is rebuilding a major network node in Stockholm.
They need to move 75 fibercables to accomplish this.
This is therefore a comprehensive work.
Outage for individual client circuits will be from several hours up to 7 hours.
We apologies for any inconvenience this may cause.

Affected services:
ADMINOR DATACENTER HAMMARBY
Note: Services that are marked as PROTECTED at the end of it’s row is not expected to be affected by this work, else they are affected by this work.

Earliest start: 2017-12-02 00:01 (CET)
Latest finish: 2017-12-02 07:00 (CET)
Estimated downtime: up to 7 hours

If you have any questions regarding this planned work please contact us at [email protected] and refer to your customer number and this work notification.

Ubiquiti trådlöst spridningsnät i glesbygd

I September var jag uppe i Norrland och installerade bynät.
Valet föll på Ubiquiti airmax länkar p.g.a. svåra markförhållanden (ägarfrågor, avstånd & kostnadsbild).
Kostnaden för mast-installationen är ungefär samma som vad ett hushålls fiberdragning hade kostat om man anlitar en professionell fiberinstallatör.
Byn förses ändå med radiolänk från kommunen så fiberdragningen hade ändå bara varit lokal.
 
Med 5G nätverk runt hörnen så är det en fråga hur mycket krut man ska lägga ned, något man får ta ställning till då när Telia räknar med att glesbyggden ska få tillgång till det (2025) och då kanske airmax också ska uppgraderas. 5G nätverk är tänkt att ge vanliga konsumenter upp till 100Mbit/s bredband via telefonen fast man säger samtidigt att fiber och alternativa anslutningar är bra alternativ. Så jag antar att de själva ser 5G som ett komplement.
Tills dess finns det ju ändå inget som stoppar individuella hushåll att gräva ned fiber till byns internetknytpunkt om möjligheten finns.
Kapaciteten i nätet är byggt så att hushåll ska kunna garanteras minst 100Mbit/s i båda riktningar vid normala radioförhållanden även när andra nyttjar bandbredd, men om behovet finns kan man få upp till 330Mbit/s upp eller ned, eller 165Mbit/s i båda riktningar.
4 sektor antenner sprider 90 grader i var sin riktning (dvs 360).
Resultatet hittills är 6 hushåll uppkopplade via airmax trådlösa länkar. 2st företag samt att minst 3 hushåll till ska kopplas upp. Byns internetuppfart mot kommunen skrämdes dessutom upp i dubbla hastigheten.
Våra egna mätningar visade att den gamla länken presterar som mest 25Mbit/s (totalt) medan den kommunlänken vi satte upp i mast klarar upp till 100Mbit/s. Det är något som man kan öka till 450Mbit/s om kommunen använder den nya generationens utrustning.
I  takt med att fler får upp ögonen för bredbandet så vill fler ansluta och då kommer behovet att finnas. Ska bli spännande att se hur det utvecklar sig.
Väder och vind är ett problem som kan ställa till det. Hård kyla och massor med snö/is på vinter, åska och regn på sommar. Heta soliga dagar med mera.
Men Ubiquiti har god renommé  samt har byggt sina grejer för att klara detta.
Kanske ökar behovet av bredband så att man sätter press på kommunen att uppgradera radiolänkarna som förser byn med uppfarten. De är trots allt 2 generationer äldre än det vi installerade för byns hushåll.

Fibre connection maintenance Hammarby Datacenter

Our fiber provider Stokab has announced service maintenance to expand capacity for KN6 / KK Hammarby .

We’re investigating how it will affect services and how we will re-route traffic.
Our datacenter providers have multiple fiber runs, and so do we.
So we will plan accordingly and update this information as soon as we can.

If necessary, we will migrate critical services to our secondary site prior to the maintenance work.

Each fiber connection should only be affected once.

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Support Information from Stokab
Rebuilding of KN6 site and KK Hammarby
Stokabs site KN6/KK Hammarby will soon be rebuilt in order to increase capacity. Those of you receiving this information will, in one way or another, be affected by this move.

The rebuild will be carried out in several stages within Stokabs service windows starting at the middle of October 2017.

Stage 1
In Stage 1 fibre connections will be redirected and customers will be notified in advance. Fibre connections will be redirected during several service windows but any specific connection will only be affected during one of the service windows.

Stage 2
During Stage 2 cables containing fibre connections that were not redirected in Stage 1 will be re-spliced. All cables will be clipped and spliced during the same service window from 00:00-07:00.

These fibre connections will only be affected by one outage, so if your connections were already redirected then you will not be affected by Stage 2.

The timeline for Stage 2 has not yet been decided but the preliminary date is set to December 2, 2017.

All affected customers will be notified by email according to normal procedures.

Sincerely yours,
Stokab Driftavdelning/Customer Networks Operations
”

Emergency maintenance Stokab KN7

Due to a general fault in the cooling equipment at internet exchange KN7.
Adminor will proactively failover our equipment to secondary network path.

This is to ensure that we can safely bring our equipment to power down status without causing unecessary service disruptions.

Update: At 00.00 Stokab suffered a failiure to their cooling equipment / VVS.
At 01.00 Adminor was notified of exceeded temperatures in our equipment. Customer traffic was re-routed to have minimal impact on connections.
At 02.20 Adminor was on-site to handle our equipment while sub-contractor worked on resolving the fault of the cooling equipment.
At 04.50 the systems were restored .

We will move customer traffic back to primary path at an emergency service window during out of office hours.