As part of increasing our security and GDPR compliance for the 25th of May deadline, we will be discontinuing Skype as a method of support / chat. It is not compliant with our privacy policies. This decision has been made after talks among our board and legal department.
That is because we can not delete information fully from our side, or control which personal information is stored on Skype.
From now on, all support info should be directed to firstname.lastname@example.org to relate tickets.
For priority support, use the on-call number that we’ve provided or our business number during office hours.
Cellphone / text messages to individual technicians are not monitored for support errands and all information will be disregarded for your security.
For example, user information, passwords or other critical details that should not be sent on insecure channels.
This will be in effect until we’ve found a suitable and secure communications system for tickets as a complement to emails.
When contacting Adminor via Facebook or similar, please be aware of what content you send to us. Do not send personal information via the chat. There is no option for us to delete it fully on Facebooks servers.